Help centre
Frequently Asked Questions
We offer handmade and customized gifts, including resin jewelry, keychains, photo frames, clocks, bouquets, wallets, baby frames, QR standees, gift hampers, greeting cards, and many more unique gifting products.
Customization charges may vary depending on the design complexity, materials used, and product requirements.
Yes, we accept bulk orders for birthdays, weddings, return gifts, baby announcements, corporate gifting, festive occasions, and special events.
Delivery usually takes 5–7 business days, depending on your location and the level of customization required.
Minor changes may be possible if the order has not yet entered the production stage.
Yes, whenever possible, we share previews of customized products for approval before dispatch.
Since customized items are made specifically for you, returns or exchanges are generally not accepted unless the product is damaged or incorrect.
Yes, we can deliver gifts directly to your loved ones and include personalized messages and special packaging upon request.
Many of our products are handcrafted with attention to detail, making each gift unique and special.
Yes, we love bringing creative ideas to life. Share your requirements, and we'll work with you to create a unique gift.
Since many products are handmade, slight variations may occur, but we strive to match the approved design as closely as possible.
We accept UPI, bank transfers, and other secure payment methods. Payment details are shared during order confirmation.
Yes, customized orders generally require advance payment before production begins.
You will receive an order confirmation message once payment and design details are verified.
Yes, we ship our products to most locations across India.
Tracking details will be shared once your order has been dispatched.
Yes, gift wrapping and premium packaging options are available for many products.
Yes, we offer customized corporate gifting solutions for employees, clients, and events.
Yes, we specialize in bulk return gifts for weddings, birthdays, baby showers, anniversaries, and other celebrations.
Keep resin products away from direct sunlight, excessive heat, and harsh chemicals to maintain their beauty and durability.
How can I contact Tohfa Hub?
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